Unified Messaging | Unified Messaging Provider | Unified Messaging Solution
Iwatsu Voice Networks
Iwatsu Voice Networks provides advanced office communication with unified messaging. This one-stop platform simplifies business communication by enhancing mobility and integrating presence. Unified Messaging allows Iwatsu to offer control and access to mobile workers and to redirect calls with intelligent call filtering at anytime or place.
Let Iwatsu help you gain communication mobility for your business by using the most advanced and popular mobile devices in the world. Contact a customer service representative to find out how Iwatsu can help your business by clicking here. With Iwatsu unified communications you can:
- Remotely access all voice and email messages from a phone PC or wireless device
- Retrieve callers leaving a voice message or redirect ringing calls to another extension
- Utilize Mobile LinK, the newly developed Unified Communications applet, to remotely access the Iwatsu Enterprise-CS features from popular Symbian® or Pocket PC® phones
- Use LanTalk, an internal instant messaging application, to communicate with contacts from a PC or any compliant WAP device such as a mobile phone
- Administrators can conveniently record and change system greetings, menu options and announcements from anywhere
Iwatsu Unified Messaging uses several different features that allow your business to better
integrate communication. First of all, we can use Session Initiated Protocol (SIP) to integrate with the Iwatsu Enterprise-CS system, eliminating most analog port hardware, reducing cost and increasing deployment flexibility. Next, Presence Management has evolved beyond a user defined status. Now the user status and the corresponding call control are automatically synchronized with each user’s Microsoft® Outlook® Calendar. You can also get detailed incoming call screen pops of contacts saved in CRM applications, as Iwatsu integrates with Microsoft® Outlook® 2003, ACT® 2005, Goldmine® 6.5, Maximizer® 6.0 and applications using Active X.
integrate communication. First of all, we can use Session Initiated Protocol (SIP) to integrate with the Iwatsu Enterprise-CS system, eliminating most analog port hardware, reducing cost and increasing deployment flexibility. Next, Presence Management has evolved beyond a user defined status. Now the user status and the corresponding call control are automatically synchronized with each user’s Microsoft® Outlook® Calendar. You can also get detailed incoming call screen pops of contacts saved in CRM applications, as Iwatsu integrates with Microsoft® Outlook® 2003, ACT® 2005, Goldmine® 6.5, Maximizer® 6.0 and applications using Active X.
In addition those unified messaging offers, you can also:
- Use a wireless device with a WAP-enabled browser to access the Unified Communications portal to check email and voicemail
- Use SMART TAG: Right click on a phone number in any Mircrosoft® Windows® application or browser to dial it directly
- Use Voice Activated Dialing from corporate directories and Microsoft® Outlook® personal contacts with Virtual Assistant speech access
- Use with any SMTP/POP3?MAPI compliant email package: Microsoft Exchange® 2003, Lotus Notes® 7.0, Novell GroupWise® 7.0, and web email accounts
With Iwatsu Unified Messaging your business can dramatically increase its messaging capabilities by using Automatic Speech Recognition (ASR) to connect incoming calls with directory listings. ASR can also be used for other functions like composing, replying, forwarding messages and dialing contacts. Other messaging features include the ability to create and assign custom menu options and personal voicemail greetings for callers. You can also forward faxes to an email inbox, printer or nearby fax machine from any phone or PDA.
Increase Business Presence with Iwatsu Unified Messaging:
- Route calls based on Caller ID, time of day, call type, account codes, and more
- Synchronize appointments in calendars with customized availability rules and redirect incoming calls
- Quickly see the status of colleagues and their availability, even mobile workers
- Use the Assign My Calls feature to easily redirect calls to another extension or group of contacts when unavailable for extended periods
- Use availability filters to further customize availability and even redirect incoming calls based on call origin
- Receive notification when “busy” users become available
Unified Messaging | Unified Messaging Provider | Unified Messaging Solution
Iwatsu Voice Networks
